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What is My Health Record?

My Health Record is a secure online summary of an individual’s health information, and is available to all Australians. My Health Record does not replace existing health records; rather, it supplements these with a high-value, shared source of patient information that can improve care planning and decision making.

What are the benefits?

Every year, the average Australian has 22 interactions with the health care system, including visits to GPs, hospitals and specialists. My Health Record can enable your clinicians to access information about your care and treatment, quickly and securely. Other benefits include more time with patients – less time chasing clinical information and investigations, resending or chasing referrals, scanning, printing, filing and posting. This can include important details such as allergies, medical conditions, medication details and test results.

  • It allows people to take more control of their own health and wellbeing, manage their children’s health, and upload key documents, like emergency contacts and advanced care plan wishes.

  • Accessing this information can help prevent doctors ordering unnecessary repeat investigations. It also allows our clinicians to see details of your treatment outside SVHM, providing you with the best possible care quickly.

  • Enabling other health professionals you authorise to see your key health summary so you don't have to repeat it or worry about forgetting important information, like medications.

  • Helping you and your healthcare providers to better manage complex or chronic conditions

  • You can customise access to your My Health Record by setting access controls including restricting who can see your information, or cancel your record, at any time

  • You can also look up these details from anywhere with internet access.

How is our hospital involved?

Northern Endoscopy is working towards implementing systems that can provide clinical information into the My Health Record. This will enable clinicians to access records at the point of care and seek to improve the safety and quality of health care for our patients.

How do I get more information?


Visit the Department of Health and Human Services website

Call the My Health Record Helpline on 1800 723 471 or

Visit a Medicare Service Centre.

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